Excellence in Supply (EIS) Awards 2016
On October 20th, for the second year in a row, DA Languages attended the EIS Awards. Held in Blackpool, this fantastic event showcased a lot of talent and was attended by a host of truly innovative and exceptional companies.
This year, DA Languages entered not just one, but three categories in the Supplier Awards! These categories included ‘Innovation – Non Clinical’ , ‘Patient Experience’ and ‘Support Services’. Following an evening of great fun and entertainment, we’re very proud to announce we achieved ‘Highly Commended’ in the ‘Patient Experience’ category.
Both Actar and Sal Arya, were there to accept the award and participate in a fantastic evening of festivities:
By allowing patients to review our services, we can adapt and improve with each booking. These reviews give us a clearer idea of how our clients and their customers respond to our linguist’s work. From this, we can then talk to them about their experiences and work together to improve. Overall, we manage 50,000+ bookings for patient language support services each year, including urgent assistance for A&E, labour and surgery; what impacts this the most is that we are able to fulfil these jobs swiftly, and our response times mean patient anxiety is often greatly reduced.
We are very proud of this achievement and for the recognition received in this area of our work. We always strive to do the best we can and knowing that the patients who benefit from our services appreciate these efforts; well, it makes what we do all the more worthwhile. Of course, this wouldn’t have been possible without our fantastic staff, or the many linguists who work with us every day. We truly are very grateful to you all!
Finally, we’d like to wish the very best to everyone who attended the ceremony and offer our sincere congratulations to all the winners! Also, a big thank you to the hosts for putting on such a great show; it truly was a wonderful evening.
If you’d like, you can see highlights from the event (and those of past years) by clicking here. Thank you!
Written by Rhys Pattimore.